RETURN POLICY

At Custom Gifts Design, every item is thoughtfully personalized and made especially for you. Because of the custom nature of our products, we generally do not accept returns for personalized items.

However, your satisfaction is very important to us. If you receive an item with a significant issue, we're here to help. If the personalized items got faulty, wrong size or design which cause by us, please contact us immediately at support@customgiftsdesign.com. and you are going to receive the replacement items without any fee.

Thank you for choosing Custom Gifts Design. We truly appreciate your support and are committed to making things right whenever possible.

LATE OR MISSING THE REFUND:

– If you haven’t received a refund yet, check your bank account again and contact your credit card company, it may take some time before your refund is officially posted.

– If you have followed all of these steps and still have not received your refund, please contact us at support@customgiftsdesign.com.

 We value your understanding in this matter and are committed to ensuring your satisfaction with our services.